We're In This Together

As the COVID-19 health crisis deepens, we at Goodwill Industries of Central Florida understand the multi-faceted impact business closures, furloughs, layoffs, and unemployment has on individuals and families. Nothing is more important than the health and safety of our community and employees. While we navigate these challenging times, the needs of the people we serve and support in Central Florida continue. We are committed to our mission of Building Lives That Work.

Program and Services Updates

Update as of March 25, 2020

As COVID-19 continues to impact Central Florida, we are working to mitigate the potential effects in our communities and our operations in conjunction with local, state and federal agencies.  The well-being of our employees, partners, and the community continues to be our most important priority.  As an organization dedicated to serving the public, we are taking this quickly changing situation seriously.

Goodwill Industries of Central Florida will pause accepting new community service workers (CSWs) until further notice. Current CSWs participating in community service with our organization are not to report until further notice. Updates will be posted on our COVID-19 resources page as they become available.

Retail Store and Donation Xpress Center Updates

Update as of May 20, 2020

Since May 8, 2020, we have begun to reopen retail stores and Donation Xpress Centers in Brevard, Lake, Orange, Osceola, Seminole, and Volusia counties will be reopening to the public. During our closure, we’ve cleaned and sanitized our stores and have implemented new, ongoing safety and cleaning measures to further aid in the health and wellness of our staff, customers, and donors.

  • Our retail stores are now open Monday-Saturday from 9 A.M-7 P.M., and 10 A.M.-6 P.M. on Sunday.
  • The Outlets are now open Monday-Saturday from 9 A.M.-6 P.M., and 10 A.M.-6 P.M. on Sunday.
  • All Donation Xpress Center locations are open daily from 9 A.M.-5 P.M.

To maintain the health and safety of our customers and retail associates, the following restrictions for the Outlets will be in place:

  • 5 shopping sessions (9 A.M., 11 A.M., 1 P.M., 3 P.M., and 5 P.M.) will be available for shoppers throughout the day to shop
  • Each session will be limited to 75 people and they will have one hour to shop
  • Only 1 person is allowed at a table at a time, for 5 minutes, before moving to the next table
  • Tables are sanitized between each session and are spaced 8 ft apart
  • Shoppers will be given a ticket that allows them to shop during their specific session and there will be designated entry and exit points
  • Shoppers may return to the line for the next shopping session once they have completed their hour

As a reminder, please do not leave your donated items outside closed retail store donation doors and closed Donation Xpress Center doors.

Job Connection Center Updates

Update as of April 1, 2020

Job Connection Center employment assistance services are available virtually and over the phone. For employment assistance, please call (407) 235-1541 or email jobconnection@goodwillcfl.org to receive services. We will not be able to assist individuals in-person at this time.

Job Seeker Request for Services

Employer Request for Services

Get access to 200+ free online courses including computer basics, MS Office, Google, job searching, and much more with GCF Learn Free.

Vocational Services and Training Programs Updates

Update as of April 7, 2020

Our physical offices are currently closed. We are eager to continue serving our community and have the following virtual services available for you to use:

If you would like to get services through Vocational Rehabilitation Division go directly to their website.

Please be aware that local Vocational Rehabilitation offices are temporarily closed to the public to minimize exposure to COVID-19. VR representatives are reaching out to anyone needing our services by phone and/or email, not in-person. For local contact information, click here.

Questions, call VR Headquarters Monday-Friday, 8 a.m.-5 p.m. (EDT) toll-free at (800) 451-4327 and email at VRDirector@vr.fldoe.org.

Neighborhood Center for Families (NCF) Updates

Update as of April 24, 2020

Services provided by the Neighborhood Centers for Families (NCF) will be provided by phone or email, until further notice.

Please visit the Orange County website and YouTube channel to learn more about what the Neighborhood Center for Families is doing to serve Orange County amid COVID-19.

Community Resources

General Information | Brevard County | Lake County | Orange County | Osceola County | Seminole County | Volusia County

General Information

Florida Department of Child and Families:

Apply for food assistance, cash assistance or Medicaid

Veterans Crisis Line:

  • Call 1-800-273-8255 and Press 1
  • Send a text to 838255
  • Chat online
  • Support for deaf and hard of hearing call 1-800-799-4889

Unemployment Insurance:

Insurance for those who become unemployed through no fault of their own

Re-employment Assistance Insurance:

1-800-204-2418 during the hours of 8 am to 5 pm

Housing and Rent: 

Department of Housing and Urban Development: Assistance for residents who are concerned about housing, renting, foreclosure and eviction

Job Loss and Unemployment:

Health and Welfare:

Household Assistance:

Report Price Gouging:

Florida Office of the Attorney General

File Taxes Online for Free

Brevard County

Food Assistance:

Brevard Public Schools will provide meals for students starting Monday, March 23 through Friday, March 27, from 10:30 am – 1:30 pm. Meals will be distributed to any child age 18 years and younger. Each child will receive a package containing one breakfast meal and one lunch meal. Children may come without a parent and will be served. However, parents/guardians who come must have the children present with them in order to receive meals for those children per USDA requirements.

Lake County

Food Assistance:

Meals for Students

  • Monday- Friday, from 10:30 am to 1 pm, ALL traditional Lake County Public Schools will be distributing meals, except Lake Hills School. Mascotte and Minneola charter schools will also be distributing meals during these times.

Orange County

Food Assistance:

Mortgage/Rent/Utility:

Orange County Government

Mental Health Assistance:

Aspire Health Partners

Osceola County

Senior Care Assistance:

Osceola Council on Aging

Food Assistance:

  • Osceola County School District: School Nutrition Services Department will provide FREE breakfast and lunch to children 18 years and under during the extended school closure between March 23 through March 27, 2020 and available for pickup between 9:30 am – 11:00 am. Please see website for details.

Seminole County

Seminole County Public Schools (SCPS) will be providing FREE breakfast and lunch meals for its students (18 years old and younger) during the extended school closure period of March 23 through March 27, 2020. Please see website for details.

Rental Assistance Program

Substance Abuse Resources or call (407) 665-6659

Volusia County

Food Assistance:

Locate a food pantry near you

Senior shopping hours:

Special senior shopping hours are being offered at some Volusia County stores. The information below applies to all locations in Volusia county unless otherwise noted.

  • Publix: Beginning March 24, 7 – 8 am, Tuesdays & Wednesdays
  • Save a Lot: Beginning March 24, 7 – 8 am, daily
  • Winn Dixie: Beginning March 20, 8 – 9 am, Monday through Friday
  • Target: Beginning March 20, 8 – 9 am, Wednesdays
  • Walmart: Beginning March 24, 6 – 7 am, Tuesdays
  • Love Whole Foods: Beginning March 20, call-in orders with curbside service